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Public libraries innovating and serving during COVID-19

4/20/2020

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Public libraries are a pillar of many communities, and people of all races, ethnicities, genders, ages, abilities, sexual orientations, socio-economic backgrounds, (etc.) rely on them daily. They could be using the library for free educational and/or entertainment resources, internet access, technology help, a quiet study or meeting space, somewhere to get warm and dry, a safe public restroom, human connectedness ... and the list goes on and on. Public libraries are one of the only places you can go today where you're not expected to to buy something, and they're frequently referred to as "last bastion of democracy in America." So what happens when a global pandemic causes libraries to shut their doors? 

They adapt!
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The COVID-19 Pandemic has made libraries innovate and market their services like never before. Lucky innovation is where libraries thrive. Some of the popular talking points and trends regarding nontraditional library services in the profession right now include the following:
  • Libraries 3D printing PPE for first responders and medical professionals
  • Providing resources to some of the most at-risk populations
  • Digital programming including storytimes, nature scavenger hunts, escape rooms, and more!

According to a Wired article called COVID-19’s Impact on Libraries Goes Beyond Books,
"...libraries have also become much more forgiving about item return dates and library card expirations. Some libraries have started offering even more robust online offerings, from upping the allotment of streaming media rentals to hosting online reading sessions. On March 24, the Internet Archive announced it was creating a 'National Emergency Library' by suspending wait lists for the 1.4 million books in its digital lending library. The organization says the suspension will remain in place until June 30, or the end of the US national emergency, whichever is later."

We are living in unprecedented times. Essential employees like medical staff, grocery store employees, truckers, farmers (the list goes on!) have probably never been more overworked or more appreciated. Despite public libraries not being deemed as "essential services" during this pandemic, librarians and library workers across the country have been working remotely to continue to serve their communities.

Here in Wisconsin, public libraries will be able to resume curbside check-out services when abiding by certain health and safety guidelines beginning Friday, April 24th. But normal library operations, including returning library materials, attending in-person library programming, and browsing the shelves, are still a ways off. While library administrators (and everyone else!) figure out how to most safely and effectively resume normal operations, please know that if there's one thing that is "essential" for a public library, it's their community. It will always be that way. We can't wait to see you in the stacks again soon!
​

PS: Happy National Library Week!

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Libraries are breaking down walls – not building them

1/30/2019

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"The Castle" brick wall installation art by Jorge Méndez Blake. Image retrieved from MyModernMet.com.


The Power of a Book.
​

Books change lives – even save them – and at the right time, a single book can have that same power.

A recent article from School Library Journal, discussed how libraries across the country are seeing diverse titles on the rise. After all, many readers – kids in particular – want to read about people and things they can relate to, and sometimes that means judging a book by its cover. Who's image do you see on the cover? What about the author's photo on the back? Do they look like you? Why not? The fact is, these images should be diverse as the plot lines in the stories that line the shelves. And thanks to a big push by librarians, that's becoming more of a reality. 

The SLJ article Can Diverse Books Save Us? shows that in today's divided world, librarians are on a two-fold mission. First, to address the need of representation and make sure readers can find characters, authors and illustrations who are like them on their shelves. The second is to deliberately give readers access to books with characters, authors and illustrators who are not like them, in hopes of building empathy and understanding by getting a glimpse of someone else's lived experience and point of view.
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According to the article, "Across the board, librarians are buying more diverse books – two-thirds of the sample, 68 percent of survey respondents – report purchasing an increased number of children’s/YA (young adult) titles with diverse characters in the last year." Not surprisingly, the level of importance of access to a diverse collection varies in communities where populations tend to be more homogenous.
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Infographics retrieved from the School Library Journal article "Can Diverse Books Save Us?"

​While there has been a lot of progress made thanks to the work of individual librarians and organizations like We Need Diverse Books, there's still a long way to go. My own experience as a librarian and a few quotes for the SLJ article make this clear:
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“Please, more books about Muslim kids. Also Black Muslim kids. My students are Somali—there are no books that I can find published by big publishers,” commented Anna Zbacnik, a media specialist at Brimhall Elementary in Roseville, MN.

In Brunswick, Melissa Orth has difficulty finding contemporary stories of East Asians. Other librarians also seek non-historical portrayals of various cultures and ethnicities and ones that bust stereotypes and “single story” narratives.

“I am trying to find books where there are kids or teens just living life while black / gay / trans / fat / Muslim, etc.,” says Libby Edwardson, youth services librarian at Blue Hill (ME) Public Library. “Not that they ignore the challenges that accompany being a minority, but kids want to see mirrors of themselves in books. They don’t want to always have to see characters that represent or teach something bigger than themselves.”

I encourage you to read the entire article to draw your own conclusions, but mine is this: There are lots diverse voices writing books, and more readers are reading them. Librarians are buying diverse books now more than ever, which is great – but that can't be it. Now let's see the school curriculums change to reflect this, and let's support publishers who use their resources to make these types of books a reality. Let's hold each other accountable and not build any more unnecessary walls. Let's work together to keep tearing them down, brick by brick.
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Image retrieved from the School Library Journal article "Can Diverse Books Save Us?"
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Pokémon Go: 'Gotta catch 'em all' at your local library

7/27/2016

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Photo via Akron-Summit County Public Library's Facebook.
So I realized I only posted one blog entry in June and now  July is almost over and I still have yet to publish anything new! This summer is flying by, and I'll be honest —​ I've been spending my time enjoying it rather than blogging ... not that blogging isn't enjoyable, haha.

One of the latest crazes to surface during my blogging hiatus is the Pokémon Go phenomenon. And while I personally don't want to waste my time, data or phone battery playing the game, I can already tell you that I love it. Why? Because it is a perfect match for public libraries.

Perhaps the best way to familiarize people with the library's resources and services is to get them in the door. Once you get someone inside, it's almost impossible for them to not find something of interest. And Pokémon Go is definitely bringing people into the library — particularly millennials who might not regularly step foot inside a brick-and-mortar library branch.
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Photo via Community Library's Facebook.
Whoever was responsible for deciding to make public libraries Pokéstops and/or Poké Gyms deserves a high five, a bear hug, a pat on the back and maybe a foot massage too. This decision is not only bringing people into the library, but it's giving librarians new and creative programming ideas as well. Some libraries have even reinvigorated their old Pokémon clubs in addition to creating new programming for the next generation of Pokémon enthusiasts. Between hosting group walks to catch Pokémon, setting off lures and inviting people to libraries to battle for control of a gym, this new mobile game is breathing some fresh air into youth services provided by libraries everywhere.

Well there's no telling just how long this trend will stay in the spotlight, public libraries have been quick to embrace the mobile game's growing popularity. While Pokémon originally got big in the early 2000s, many libraries have seen a rise in circulation for their Pokémon materials since the games exponentially successful launch earlier this month.

We'll see how long Pokémon Go remains a "thing," but I'd be willing to bet a super rare Pokémon that it won't be nearly as long as public libraries last!
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Celebrate National Library Week 2016: Libraries Transform

4/8/2016

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It's that time of year again folks, National Library Week! This year's theme "Libraries Transform" could not be any more accurate of what libraries do. Looking to improve your health? Libraries have tons of books about healthy eating, diets and exercise. Want to make your daily commute more productive (and fun)? Check out an audiobook and listen to it on your way to work! Searching for technology classes to better your computer skills? Libraries offer many *FREE* programs (both technology-based and otherwise) for patrons of all ages. Not only libraries transform their patrons, they also transform their communities!

First sponsored in 1958, National Library Week is a national observance sponsored by the American Library Association (ALA) and libraries across the country each April. This year's celebration is April 10-16. The week designates a time to celebrate the contributions of our nation's libraries and librarians and to promote library use and advocacy. All types of libraries – be it school, public, academic or special – are recognized and participate in this honorary week of recognition.

Celebrations during this year's National Library Week include the following:
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  • Monday, April 11: State of America's Libraries Report released, including Top Ten Frequently Challenged Books of 2015.
  • Tuesday, April 12: National Library Workers Day, a day for library staff, users, administrators and Friends groups to recognize the valuable contributions made by all library workers.
  • Wednesday, April 13: National Bookmobile Day, a day to recognize the contributions of our nation's bookmobiles and the dedicated professionals who make quality bookmobile outreach possible in their communities.
This year's Honorary Chair of National Library Week is Gene Luen Yang, an award-winning graphic novelist and the 2016-2017 National Ambassador for Young People’s Literature. His 2006 book, American Born Chinese was the first graphic novel to be a finalist for a National Book Award and the first to win the American Library Association’s Printz Award. It also won an Eisner Award for Best Graphic Album. 
Looking for ways to honor your library this week? Here's
what you can do:
1. Join the ALA's Libraries Transform
​public awareness campaign
​2. Help spread the word on social media
3. Take part in the Because _____________.  #LibrariesTransform promotion
4. Take part in the Libraries Transform
​Video Challenge
5. And most importantly: Visit your public, school or academic library!
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The best books of 2015, according to readers like you!

12/30/2015

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Hello, dear readers! I find myself making excuses yet again for delayed postings (I've only managed one a month since October!), but this is always such a busy time of year. On that note, I hope everyone had a happy holiday. I can't believe that tomorrow is already the last day of 2015, but you know what that means .... it's time to rank the best books of the year!

Now there are countless "best books" lists and while there's usually some overlap, there is almost never two identical lists. But there's one source that I find myself coming to year after year for the best, best books rankings: The Goodreads Choice Awards.

One of the reasons I love the top books of the year as declared by the Goodreads Choice Awards is that they're chosen by average readers like you and I! No snobby critics with potential motives for selecting particular titles, just bookworms who know the good stuff when they see (or read) it. How cool is that? Since there's voting involved, it's also fun to get to choose your favorites (or at least try to predict the winners) during each round and see if your selections make it all the way to the winner's circle.

A little over one year ago I published a post about the 2014 Goodreads Choice Awards winners being announced, so I figured I'd continue the now-annual tradition and highlight this year's champion titles:
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The 2015 Goodreads Choice Awards winners

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It looks like I'm more on my game this year - I've already read, wanted to read, or at least heard of the majority of these titles before the voting for the awards began back in the beginning of November. But of course, that is not at all surprising considering I now have more than a full year's worth of experience working in the magical public library world to help fuel my literary fire!

As you can see, I've already marked my "want to read" selections. And while there are still a few titles from last year's Goodreads Choice Awards that I have yet to get around to reading (oops), I'm not opposed to tacking on a few more books to my ever-growing "to-read" list! I hope this post helps you find a few titles that interest you as well – particularly if your New Year's resolution is to read more books!
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Happy Reading!
​And here's to a happy and healthy 2016!

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Don't have a library card? It's Library Card Sign-up Month!

9/21/2015

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Happy September .... 21st! 

So I'll admit it, I've been really slacking on my blog lately, but it's all for a good reason, I swear! For the past 21 days of September I've been busy traveling around the Pacific Northwest, getting engaged(!), starting a second library job, beginning a new semester of graduate school, and anticipating the arrival of/finally meeting my good friends' brand new baby girl! Sounds like I've got a lot going on, right? Well, since I'm sure you'll be willing to grant me a pardon for my recent blogging hiatus, here's the post that I intended to write at the beginning of the month: 

September is Library Card Sign-up Month! 

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It's really sad how many people tell me that they don't have a library card. More often than not, they used to have one when they were younger, but not anymore. But why? Libraries are amazing places for people young and old! And if the last time you went to a public library was as as kid, you're in for a treat, because today's libraries are greater than ever! 

Snoopy is Honorary Chair for Library Card Sign-up Month 2015 and he really wants you to get your free library card so you can access all of the amazing services and resources available at your local library. There's plenty of amazing books for you to check out, but there's also tons of eBooks and audiobooks that can be downloaded directly to your device. There's free Wifi, access to electronic databases, the latest DVDs and more!

Looking to learn a new skill? Libraries offer tons of classes and activities for their patrons no matter what the age. This month at Community Library (one of the libraries where I work) we're offering everything from free chair yoga classes to an Introduction to Facebook course, taught by yours truly. We also have lots of awesome craft activities and book discussions for a variety of ages and interests, and don't forget about the fun and educational storytimes for the kids. Interested in learning more about the fall programming at Community Library? Click here! 

So what are you waiting for? Head to your local library with a photo I.D.
and proof of residency to get your library card today! 

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Libraries and social justice: Ferguson one year later

8/12/2015

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Just over a year ago, the small town of Ferguson, Mo. was rocked by the shooting of Michael Brown. More than 365 days later, the community is still attempting to heal. At the center of that peace-seeking effort is the Ferguson Municipal Public Library and its director, Scott Bonner.
Since Brown's death in 2014, the library has transformed to fulfill many of the town's essential needs. It became an educational safe haven when local schools were closed due to the riots after the grand jury's ruling. The library also became an office for local businesses and a meeting space for anyone who needed it. Bonner and his team stepped up to serve the needs of their community the best way they could: by being librarians.

According to an article in American Libraries Magazine, "Bonner discussed modifying library policies to account for the changing needs of the area. The library even acted as an art gallery, being one of 14 venues that participated in the Alliance of Black Art Galleries’ 'Hands Up, Don’t Shoot: Artists Respond,' an art exhibition that featured more than 100 artists and ran from October 17 – December 20, 2014."
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"Hands Up, Don’t Shoot" Quilt by Heidi Lung on the wall of the Ferguson Municipal Public Library. Photo credit: Willie Miller/American Libraries Magazine.
When the shooting happened just over a year ago, Bonner had only been in his position as director for five short weeks. In a recent interview with American Libraries Magazine, he discussed how the library has changed since Brown's death:

"We are far, far more programming-oriented. I knew when I took this job that I was going to try to make the library more responsive to the community. I didn’t know we would have to do it at lightning speed. It was a big shift from what the library did previously. When I started, there was no programming on the schedule. The previous director had watched her budget drop from $600,000 in 2008 to $400,000 in 2012, so she pulled back a lot on library hours and programming, like so many libraries have had to,"  – Scott Bonner

Thanks in large part to a flood of donations, increased funding allowed the library to start to address important issues through its programming, including the creation a teen newspaper, STEM/STEAM learning, and discussions about social justice and equality. Bonner told American Libraries Magazine:

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Director Scott Bonner. Image via Library Journal.
"We still have healing kits [backpacks stuffed with a stuffed animal, children’s books about healing, and information about mental health resources; patrons check out the kits, return the books and the backpack, and keep the rest]. We just had a big box of stuffed animals donated for those. And our Readings on Race book club is doing really well. It was started by community member Carla Fletcher. She wanted to find ways for people to stop talking past one another on race issues, and help people find a common vocabulary. They meet once a month, and we usually have a diverse group of about 20 people show up. In my experience, that’s a really good turnout for a small library book club,"

                                             – Scott Bonner

When asked how the past year changed his perception of the Ferguson community and the library’s role in it, Bonner told American Libraries Magazine, "It has magnified my existing perception of what libraries are for and what they can do in a community. It’s given me a chance to take the community library idea and try it in hyperdrive."

Bonner and the rest of the staff at the Ferguson Municipal Public Library have proven just how important local libraries are to their communities. Public libraries are far more than book-lending institutions filled with old ladies saying "Shh." Instead, libraries are at the center of their communities and their staff members work effortlessly to unify, unite and better the people they serve.

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Why public libraries are the perfect 'third place'

7/1/2015

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I was watching HGTV the other day (well ... most days) and it featured a married couple looking to buy a new house for many reasons, including the fact their bedroom was also serving as an office. I can't imagine trying to get work done in the same room as my big comfy bed, just beckoning me to climb under the covers and stay a while. Sure, my napping rates would increase dramatically, but my quality of sleep would actually be much lower, according to various sleep centers.

You see, people need separate places to do different activities — and I'm not just talking about work and sleep. Allow me to introduce you to a concept of third places and how they make public libraries an even more necessary place to spend your time.

According to an article in Psychology Today, "Third places are where people congregate other than work or home. England has pubs, France has cafés, and Austria has coffee houses." But what about the United States? I mean we have Starbucks, where everyone is over-caffeinated and too eager to pounce on an available electrical outlet, and we have a plethora of bars, but what about people who don't drink? 

"Third places contribute to the life worth living. They root us; they give us an identity; they restore us; they support us. Bottom line: They allow us to be us. And everyone knows our name." — Psychology Today

In his book The Great Good Place, Ray Oldenburg explains that third places all share common features:
  • They are neutral, meaning people can come and go without penalty
  • They are level, meaning everyone there is equal
  • Conversation is the main activity in third places
  • Third places are accessible — no reservation needed!
  • Third places have many trusty regulars
  • Third places are unpretentious
  • The dominant mood of a third place is playful

Boy, these third places sure are sounding an awfully lot like public libraries ... am I right?!

Third places play a critical role in attracting and keeping a creative and innovative workforce. Whether you're in need of help with a research project, looking to learn a new skill or hobby, or if you're in the market for a new book, your local library is the perfect third place to spend your free time. I promise it will be fun for you and good for your head! 

PS: I certainly won't be doing work in my bedroom any time soon, but there's no way I'm giving up reading in bed. It's a great way to unwind at the end of a long day, and it's an even better excuse to lay in bed a little longer the next morning!
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Local librarian identified as victim in Charleston shooting

6/18/2015

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Waking up to horrible news is one of the worst things you can experience. Here's a brand new day, filled with endless possibilities and opportunities – that is, until the moment the bad news hits you. Hard. 

All that promise of a new day – a new start – becomes tainted by news oftentimes completely beyond your control. When I was a senior in high school, the news was that my aunt had been in a car accident and would probably not make it. A few years later, it was that my mother was diagnosed with Stage IV Lung Cancer. A couple years after that, it was that my dad had been in a fatal motorcycle accident. Today that news was the shooting and death of nine innocent people in a church in Charleston, S.C.

Bad news is horrible – whether it directly affects you or not – because you know that somewhere, someone's life is being profoundly altered by a devastating and life-changing event. Having lost far too many people before their time in my short 23 years, I am heartbroken for all those affected by last night's senseless act of hatred and violence. 

Not only did people lose brothers, mothers, fathers, sisters, aunts, uncles, cousins and friends in the Charleston shooting, but the community lost some very important and active members of society, including South Carolina State Senator the Rev. Clementa Pinckney, and the St. Andrews Regional Library Manager Cynthia Hurd, confirmed by the Charleston County Public Library's Facebook page earlier today.
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According to The Post and Courier, "In a 2003 interview, Hurd said, 'I like helping people find answers,' adding that the best thing about being a librarian was service. 'Your whole reason for being there is to help people.'" County officials said the St. Andrews Regional Library where Hurd worked will be renamed in her honor, according to The Post and Courier.

Not only was Hurd a dedicated librarian, but Pinckney was also a tremendous advocate for libraries in the State Legislature. Clearly last night's shooting is a tragedy on many levels, but it is surely also a devastating loss for the South Carolina library community.
I'm upset that we've gotten to the point that people are scared to go to a movie theater, the mall, school or even places of worship because of the evil other humans are capable of. And the fact that more and more libraries feel the need to invest in active shooter training is disheartening to say the least. 

I'm sick of the the social and racial tension, the bigotry, the hatred and the ignorance that keeps occurring around this country and the world. As President Barack Obama said earlier today, he's had to give statements about gun violence "too many times" during his tenure in office.

But what do we do? How do we stop tragedies like these from ravaging our communities? I'm not talking about what the politicians can do – I'm talking about what We the People can do. 
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Librarian Cynthia Hurd.
Photo via the Charleston County Public Library website.
In the above Facebook post, Hurd was called "a tireless servant of the community who spent her life helping residents, making sure they had every opportunity for an education and personal growth." While I don't have a fix-all solution to the issue of radical violence in this country or any other (no one does), I think that if people put a little more effort into living a life similar to the one Hurd will be remembered for – a life of helping and caring for others – we'd be one step closer to a better and safer world. 
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Public libraries serve the homeless in more ways than one

6/3/2015

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Homeless library patron John Hernandez reading, "The Power of Attraction" at the Sacramento Public Library in California. Photo by Fritz Hoffmann/Redux, via NationalGeographic.com
Public libraries are meant to serve everyone in their communities, and that means everyone – whether they have a fixed place of residence or not.

In a recent photo essay published in National Geographic Magazine, photographer Fritz Hoffmann highlights how some homeless people in California benefit from public libraries, including using them as quite places to read and learn, using their restroom facilities and using them as a place to get off the streets – either momentarily, or for good.

"Being homeless often means living off the mainstream grid, unplugged from the Internet, email, and streaming media. Public libraries provide the homeless with a way to connect, and many homeless say that browsing the stacks and reading a book there eases a weary street-level perspective of life," Hoffmann states in his photo essay.
I cannot help but smile when I look at these moving photos. They remind me of a shared sense of humanity, and the ability public libraries have to unite, lift up and love the people they serve. These photos show just how important public libraries are, and what a difference they can make in a person's life. You can view all the photos here.

As job resource and learning centers, public libraries provide the homeless with more than just a warm and dry place to go during the day. They provide them with a place to grow and thrive. Some libraries see such a high amount of homeless patrons that they are taking even further steps to serve their needs by bringing in specialized staff to work with the homeless.
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Arleta Taylor reads First Corinthians in her pocket copy of the New Testament Holy Bible at the Sacramento Public Library Central Branch. Photo by Fritz Hoffmann/Redux, via NationalGeographic.com
The San Francisco Public Library was the first library in the nation to hire a full-time social worker as part of its staff. Since being hired in 2009, Leah Esguerra has helped about 150 formerly homeless library patrons find permanent housing, and another 800 have benefited from other social services provided by the library, according to PBS. Esguerra has also provided employment for formerly homeless library patrons by creating positions at the library known as "health and safety associates." These employees are tasked with monitoring the library for anyone who appears to be homeless and offering them help – be it informing them about area shelters, or working with housing agencies to find them a place of their own.

Homelessness is a major issue in this country, and many others around the world. And while some library patrons may be upset at libraries for their policies regarding serving the homeless, it is the duty of public libraries to serve and support their communities and the all of people in them.

To learn more about how libraries across the country are serving the homeless, click here.
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    Author

    Tessa Fox is the Early Literacy Librarian at the Kenosha Public Library. After working in the journalism and publishing fields, Tessa decided to dedicate her life to books and public librarianship, and went back to school to get her Master's in Library and Information Science from the University of Wisconsin-Milwaukee, where she graduated in December 2016. Tessa has been working in public libraries since 2014. Disclaimer: The views expressed here are mine alone and do not reflect those of my employer.

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